Privacy Policy

Thank you for visiting Process Innovations, Inc.

Our mission is to serve industries by providing state-of-the-art process filters and sensors needed for achieving optimum manufacturing cost and efficiency. Now, we have extended it online and into the reach of home and commercial filtration customers. Although ordering online can take place wherever you are, online orders can only be delivered within the Philippines where courier services are also available.

This policy is to inform you, our beloved users, of what information we collect, when and why it is collected, and what we do with the said information.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

forms

We have a call back request form for those who could not get through our phones, but needs to be contacted because of an inquiry. We will give them a callback in around 5 to 15 minutes if it falls on our workdays. We also have forms whenever you place an order to us online. These forms get the following information: Full name or company name, contact number, address, and email address.

Cookies

When you click ads pointing to this website or are referred through a link, cookies are used to only show the tracking code of the said referral link and not your personal information.

Also, placing orders online for our filtration replacements will use cookies to temporarily store what you have “added” to cart. This only contains the item codes and no personal information which only lasts for 3 months.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website is also linked to Google Analytics for observing volume of visitors, length of stay, and other transactions in our website.

Who we share your data with

As of now, we only share your data to Google Analytics, to our own Facebook page – Water Purification System For Homes, and to our Marketing and Education Partner – TubigPinoy

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All registered users need to send an email request to our website administrators for any data changes through pii.innovations@gmail.com

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information are only for use within our company and the aforementioned marketing and analytics partners.

How we protect your data

Customer data is stored in our server’s online database, and can only be opened by our company’s in-house web master. These customer data will not be used or given to other entities except for those mentioned before.

What data breach procedures we have in place

In case of data breach, we will check logs on our backend database and also report to our server. We will also be changing our passwords and investigate the reason or source of the said breach.